How we work
1. ENQUIRY
You complete our initial enquiry form giving as much detail as possible about your interests and requirements.
2. YOUR REQUIREMENTS
We liaise with you to design and book your ideal holiday in New Zealand.
3. PROPOSAL
We write a fully customised proposal for your New Zealand holiday with a quote.
4. QUOTE
Following feedback from you, the proposed itinerary is amended if necessary.
5. TRIP DEPOSIT
A deposit of 30% of the trip price is payable. If the trip is within 8 weeks, the full trip price is payable.
6. BOOKINGS
All bookings and arrangements are made for you.
7. BALANCE PAYMENT
The balance of the payment is due 10 weeks prior to the commencement of your trip.
8. ITINERARY DELIVERED
We send you a portfolio containing a personalised day to day travel itinerary booklet that includes detailed information about your accommodations, driving directions, transport arrangements, sightseeing options and activities that may have been booked for you.
9. CANCELLATION
We recommend that you take out travel insurance which we can arrange for you. Deposits are not normally refundable. All accommodation suppliers and transport operators have different cancellation policies. The final payment is not
refundable.